Conditions of Use

General Terms and Conditions Ticketshop Kaunertal


1 conclusion of contract

1.1. The subject of the contract is the purchase of e-admission tickets via the Kaunertal web shop ( The buyer (hereinafter customer) can use links in the web shop to call up the GTC when ordering, save them on his computer and/or print them out.

1.2. The purchase contract is concluded when the customer sends the items placed in the shopping cart (order). Before submitting the order, the customer can view and change the order data at any time. Following the order sent by the customer, the TVB Tiroler Oberland – Kaunertal Tourismus will send an e-mail to the customer with the ordered number of admission tickets in electronic form. It is the customer's responsibility to provide suitable software that enables the ticket files to be opened and printed properly.

1.3. The customer can only access the desired adventure attraction (Verpeil Gorge) upon presentation of a valid ticket. It can be presented at the turnstile at the entrance to the Verpeilschlucht using a scanner with a paper printout of the e-ticket or with a mobile device, e.g. smartphone.

1.4. Visiting the adventure attraction (Verpeil Gorge) at a reduced price is only possible in connection with the summer card of the Tiroler Oberland Tourist Association (Nauders-Tiroler Oberland-Kaunertal region).

2 payment

2.1. Tickets can be paid for by credit card or debit card (Visa, Mastercard, Maestro)

2.2. All ticket prices are final prices. There are no booking or shipping costs.

2.3 The safety of the customer has the highest priority! Therefore, data such as credit card number, name and address are transmitted via a protected SSL line when paying with credit cards. In order to ensure security in the webshop Kaunertal, the TVB Tiroler Oberland - Kaunertal Tourismus uses a number of additional security measures. The information provided by the customer is processed automatically by the TVB Tiroler Oberland - Kaunertal Tourismus. This data will not be passed on to third parties.

3 Rebooking & Cancellation

3.1. It is not possible to rebook the entry ticket.

3.2. It is also not possible to cancel the admission ticket. If you have any problems, please contact TVB Tiroler Oberland – Kaunertal Tourismus – Feichten 134 – 6524 Kaunertal – Tel. +43 50 225 200 –

3.3. A cash payment is also excluded.

3.4. In cases of force majeure or other circumstances for which the TVB Tiroler Oberland - Kaunertal Tourismus is not responsible and which make it impossible to fulfill the contract, the TVB Tiroler Oberland - Erlebnisraum Kaunertal is entitled to withdraw from the contract.

4 Right of withdrawal for consumers in the case of distance selling

The following provisions only apply to customers who are consumers within the meaning of Section 1 (1) of the Consumer Protection Act (KSchG). If the customer is an entrepreneur, there is no right of withdrawal under this point. When purchasing products by way of distance selling, the customer has a right of withdrawal in accordance with Section 5e (1) KSchG in accordance with the following provisions:

You have the right to withdraw from this contract within fourteen days without giving any reason. If you revoke this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

5 loss

Responsibility for storing and using the e-ticket lies solely with the customer. In the event of loss or theft, no replacement will be provided by the operator. A cash payment is also not possible.

6 Customer Representation

The customer assures that all data provided by him during registration is correct and truthful.

7 Contact Information

The customer directs queries regarding an order to:

TVB Tiroler Oberland
Kaunertal Tourismus
Feichten 134
6524 Kaunertal
Telephone: +43 50 225 200